Refund Policy
Introduction
"Kiwi Science LLC" is committed to your satisfaction. If you have purchased digital/hard goods/subscription from Kiwi Crypto and are unhappy with the product received, you may be eligible for a refund/partial refund. You can request a refund up to 10 days after your payment.
Refunds of Hard Goods:
To be eligible for return and refund, the following steps must be taken:
Refund must be requested in writing by contacting [email protected] Request of refund must be made within 10 days of the original purchase date Hard goods must be returned to Kiwi Crypto immediately, according to the instructions you will receive once contacting [email protected]as directed in step 1.
Refunds of Digital/Subscription Based Goods:
To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:
Refund must be requested in writing by contacting [email protected] Request of refund must be made within 30 days of the original purchase date
Kiwi Crypto is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Kiwi Crypto at [email protected] for any questions related to our policy, or simply to let us know how we can help.